Karmick Live Support
 +91 33 24264362    +1 301-772-2756 /+1 240-345-3339

Frequently Asked Questions (FAQ)

Q) How will I know that the web developers are working for me?

A) At the end of each working day, the web developers will send you a timesheet mentioning work details that have been performed. You will also keep getting status reports regularly.

Q) Will the web developers work in my time zone?

A) Yes. Our web developers can work according to your time zone. Feel free to contact us to hire PHP programmer India within your specific work timings

Q) How do I know that I have hired an efficient and professional PHP developer?

A) Firstly, all our programmers are full-time employees. We have stringent checks and filters in place for our hiring process. Every employee has to go through a strict evaluation process before being hired.

Q) Will your web developers be able to work on Mantis and SVN?

A) Yes. Our web developers can work on both Mantis and SVN. However, the use of these tools depends upon the business processes of the client.

Q) How can I converse with my web developers?

A) Our developers keep in touch with you over Phone, Email, Instant Messengers or whatever is convenient for you. So, if you hire PHP programmer from us, you will have no communication problem.

Q) Are these web developers’ contractors or freelancers?

A) No. Every web developer is a full time employee of Karmick Solutions Pvt Ltd. Each of the web developer is bound by an agreement to follow certain rules and regulations of the company regarding Security, Intellectual Property, Code of Conduct and other such aspects, which might affect the work.

Q) What do you mean by Full-time Hiring?

A) According to this model, you can hire PHP developer from us at a fixed monthly rate and treat them as your own employees. They are directly managed by you or your project manager. This ensures maximum cost savings, and work efficiency overall. Here is how this model works:

  • Each PHP developer works 22 days a month and delivers 176 hours of production for a minimum.
  • The project management control lies entirely with you.
  • You can communicate with your programmer via Chat, Phone and Email. All our developers are available on the various IMs and VoIP.
  • Our web developers work from 10 AM-7 PM at our development centre in India.
  • We sent you the invoice at 30 days interval. The payment should be made in advance for the present month
  • The billing is made in accordance to the number of days worked by the web developer. For instance, if a web developer works for only 11 days, you need to pay only half the total amount.
  • If the number of working days is more than 22 for any month, the billing in such cases remains same. For instance, if you get 23 working days (between 1-31 of any given month), you will enjoy the service of the programmer for 1 day totally free of charge.
  • No deduction in amount will be made if the web developer delivers 176 hours work in a month.

Q) What do you mean by Part-time Hiring?

A) This model does not have much difference with full time hiring except the work hours of production. When you hire PHP developer from us, you will be provided with at least 88 hours of production.

  • Each PHP developer works 22 days a month and delivers 88 hours of production for a minimum.
  • The project management control lies entirely with you.
  • You can communicate with your programmer via Chat, Phone and Email.
  • Our web developers work from 10 AM-7 PM at our development centre in India.
  • We send you the invoice at 30 days interval. The payment should be made in advance for the present month.
  • No deduction in amount will be made if the web developer delivers 88 hours work in a month.

Q) What do you mean by Hourly Hiring?

A) In this model, you can hire PHP programmer on an hourly basis.

Q) How to Test your services?

A) You need to hire PHP programmer from us on part time basis or just buy 10 hours (which is the minimum requirement) to test our services. We do not provide free trials.

Q) How do I pay you?

A) We accept payments via Credit Card, Wire Transfer and PayPal.

Q) Will I be able to hire more than one web developer?

A) Yes. You can definitely hire more than one web developer.

Q) Can you refer similar service providers in my country?

A) Sure. We can help you with references across Americas, Australia, UK, and Europe.

Q) What happens if I do not like the services of your web developer?

A) When you hire PHP developer from us and get dissatisfied with his/her services, notify us and we will take immediate actions to take him out of your PHP development project in India. You will also be provided with another web developer in his place as a replacement.

Q) What happens when the web developer leaves your company?

A) Our web developers work 30 days under the notice period and during this time, we do the knowledge transfer and offer you a replacement. The project manager at out end makes sure that your work is not hampered even a bit during such activities.

Q) Are there any hidden fees?

A) No. We do not charge any additional fees except for those that have been specified on our website.

Q) What if I want to change the billing model?

A) We are open to the changing needs of your business and are responsive while taking requests for change in billing models.

Q) How can I get the work updates on a regular basis?

A) Our web developers provide you with the updates regularly via emails and the work will be directly uploaded to your server at the end of each working day. We also personally monitor the work done and the reports sent on a regular basis to ensure that you get quality service at all times.

Q) What are my rights in relation to Intellectual Property?

A) We provide you the exclusive ownership of intellectual property, source code, copyright etc.

Q) Will you sign a Non-Disclosure Agreement (NDA)?

A) Yes, we will be signing a Non Disclosure Agreement (NDA) for the security of information exchanged.

If the above questions do not satisfy you and you have further queries, please feel free to mail us at info@karmicksolutions.com or submit a request here:

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INDIA
KARMICK HOUSE
1118, Purbalok (Kalikapur)
Kolkata - 700099
India
Contact No.: +91 33 24264362
+91 33 65367405
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1801 McCormick Drive
Suite 440
Largo, MD 20774, USA
Contact No: +1 (301-772-2756)
Email : sales@karmicksolutionsinc.com
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